Please pertain to Microsoft records for additional information.
Fatal Error During Ation Kaspersky Agent Patch Scan CheckIf you observe a log access indicating, Patch Scan check failed using the principal data resource this article may assist to solve the issue.
![]() If you perform not discover this mistake in the Broker Procedure sign, this post does not apply. To explain this, it is usually necessary to first address the distinctions between the principal and alternate data resources. Kaseya leverages the Home windows Update Real estate agent (wua.api) to check the Microsoft Revise Collection (MUC) for all spots currently available and to figure out which of those spots are applicable to the endpoint. The Kaseya UI allows you to control which areas should end up being installed via Area Policy, but Kaseya will be not choosing which patch(es) utilize to a particular endpoint. When the Principal ( online ) Data Source is not available, the area scan will delay to an alternate ( offline ) supply. This source, Windows Software program Update Assistance (WSUS) is usually a.taxi file that can be stored locally on the endpoint. As there is usually a file size limit to WSUSscn2.taxi, it contains only an extremely limited number of bits - just current, energetic Service Packages, Security Updates, and Revise Rollups. For example, where the MUC might consist of 10,000, the.taxi file might include just 100. Of those, just one might potentially apply to the éndpoint and if thát repair is currently installed (Home windows 7 SP1, for example), then patch check would not really record any needed patches. This error is definitely Microsoft-generated and will become formatted identical to 0x00000000. You can often find some general info about the mistake program code by looking the internet. Fatal Error During Ation Kaspersky Agent Upgrade Service BecomingThe failure of the principal data source is usually caused by just a handful of points: firewall andor proxy restriction, the WindowsMS upgrade service becoming handicapped by Group Policy (GPO), andor the History Intelligent Transfer Assistance (Pieces) not really being enabled on the endpoint. There are usually some additional, less common problems the can cause this, but these three contribute to more than 95 of the problems of the main data resource. Ensure the five sites necessary for patching are not disallowed by Firewall, Proxy, web filter or various other security providers (allow confidential browse gain access to to these sites). Using Internet Explorer (the MS sites need IE), search to each of the websites listed. Verify MSWindows Update is not disallowed by GPO fór the endpoint ór the consumer. Because Kaseya leverages the wua.api to compare the endpoint tó the MUC, disabIing the service by GPO will result in the check out to fall short making use of the major source. If you are usually new with confirming GPO configurations, please relate to for detailed information relating to GPO configurations. BITS is certainly a built-in Windows services that can end up being maintained in the same way as other Windows providers (generally obtainable by right-clicking Personal computer and selecting Manage). Ensure the provider is enabled and established to begin automatically. ![]() The folder and any essential items will end up being recreated automatically by the Operating-system. Either method, you must stop the WUA assistance before making a modification to the folder and reboot the services after the switch is comprehensive. The windows service name is wuauserv and can become called via control line making use of net end wuauserv and net start wuauserv. Please refer to Microsoft documents for further info.
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